Cool Heavens Lipstick
We deliver worldwide. FREE SHIPPING for orders over $75.00 within the contiguous United States via US Mail - Choose "Free Shipping US Mail" during checkout.
We accept returns for Ready to Wear items that are unused within 10 days of receipt. Custom Blended items ordered from the Archives without sending a sample are final sale. If you have provided a sample we guarantee the match and are happy to either adjust the shade or refund your purchase price (we do not refund shipping costs).
Shipping is a flat rate: $5.00 Standard US Mail, $8.50 for US Priority Mail, $18.00 for UPS Ground or $25.00 for FedEx Express Saver 3 Day Service (within the contiguous 48 States) - $23.00 International/Overseas shipping via US Parcel Post ($15.00 to Canada) - Your governing authority may impose local Customs and/or Postal Charges including Import Duty, Excise Duty, VAT and Clearance Fees which are not included in our price. Please check with your Post Office or carrier of choice for details. Massachusetts Residents must add 6.25% Sales Tax to product total before adding shipping.
We accept the following payment methods:
If you would like to pay by check or money order and mail the payment just give us a ring at 888 262 7714 or email us at firstname.lastname@example.org and we would be glad to take your order. Checks and Money Orders must be drawn on a US bank, be in USD$ and sent to: Three Custom Color Specialists, PO Box 983, Provincetown, MA 02657
Ready to Wear items can be returned for a refund if they are unused and returned within 10 days of receipt.
Custom Blended Shades ordered from the archives without providing a sample are a Final Sale. Sorry!
During the manufacture of any cosmetic there can be differences from batch to batch. They can be produced in different factories in different countries over the course of multiple years. Larger companies can also recycle color names so the "Naked Pink" you purchased 20 years ago may be different from the "Naked Pink" that was being produced 10 years ago. Our archives are made up of samples sent to us by you, our wonderful customers, and we have no way of knowing where the sample was purchased or in what year. So...if you have a sample you can provide it is always best for us to match what you have in hand which allows us to guarantee the match. See our blog post about it Click Here!
If you have any questions about our policy please do not hesitate to ring us or email email@example.com and we are happy to help!